Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Items marked 50% or more are final sales, including the use of coupon codes.
To complete your return, we require a receipt or proof of purchase.
Return Shipping Options
- To return your product: Mail your product to: 9901 Brodie Ln Suite 160-219 Austin TX 78748. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Our generated return label option: If you receive a refund, the original cost of shipping and return shipping will be deducted from your refund. Shipping costs are non-refundable.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 9901 Brodie Ln Suite 160-219 Austin TX 78748.
Our products are shipped within 2-3 Days using the following carriers: USPS or UPS . To return your product, you should mail your product to: 9901 Brodie Ln Suite 160-219 Austin TX 78748. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at email@example.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at firstname.lastname@example.org
The term ‘Cat & Dogma’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 9901 Brodie Ln Suite 160-219 Austin TX 78748. The term ‘you’ refers to the user or viewer of our website.
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